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saddleray
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Message 11 of 77
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Re: TV Go Missing Channels

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scharah
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Message 12 of 77
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Re: TV Go Missing Channels

BT Sport disappeared for me too. On Champions League night. 

Response and details of how we will be compensated welcome! 

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Jaamesaustinn
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Message 13 of 77
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Can't watch BT Sport on Virgin Go App

I pay for the Full House bundle and until this evening I've been able to watch BT Sport on the Virgin Go App or online. It's now telling me I need to upgrade to be able to watch BT Sport?????

Not good enough really. Massively disappointed and frustrated, but I guess that's what you get from Virgin.

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willberto
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Message 14 of 77
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Re: BT Sport disappeared from TV on the go

I have the same problem. All sports channels were available fine last week, now they have all disappeared!

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edd78
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Message 15 of 77
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got bt sport on my package but cant get it on tv go

hi. i tried using tv go to watch bt sport but its asking me to upgrade. i have got bt sports as apart of my package. so dont know how i need to upgrade to watch it as i have already have it. and i used to  watch bt sport on my pc using tv go all the time when away from home 

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Darknight83
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Message 16 of 77
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Re: BT sport missing on TV GO

Same it's a joke , just to make you guys aware i have uninstalled the app and that didn't work , I've logged out and back in and also tried on a different device with no such luck , probably too late at night for virgin media to be looking over this forum to help . 

I'm just very annoyed it had to happen right now 

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Ramiro
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Message 17 of 77
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Re: TV Go Missing Channels

Yes, most channels have disappeared from my tv go as well, including the sports channels. Tried to remove and reinstall the app but still missing them.

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kkc55
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Message 18 of 77
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Why cant I watch BT sport?

Am just trying to watch Barcelona v man utd using TV go. First time I have used this app for ages. Normally just use the sky app for rl superleague.

I subscribe to bt sport channels and watch them regularly on TV but they do not appear on my channel list on the app. Have reinstalled the app and tried a Samsung tablet and phone. Bt sports not available on either. Tells me to ring if I want to include them in my package but they are already in it.

Anyone had this issue before? Am not impressed. Just glad I don't support either team or would be more hacked off.

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saddleray
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Message 19 of 77
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Re: TV Go Missing Channels

"Response and details of how we will be compensated welcome! "

We're dealing with Virgin here...might get a reply off the guys on the community but not from customer services

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David385
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Message 20 of 77
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Re: TV Go Missing Channels

I can't get BT sports on either registered devices,  could do yesterday.  No explanation, tried logging out & in again.  Hopeless.

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