got bt sport on my package but cant get it on tv go
hi. i tried using tv go to watch bt sport but its asking me to upgrade. i have got bt sports as apart of my package. so dont know how i need to upgrade to watch it as i have already have it. and i used to watch bt sport on my pc using tv go all the time when away from home
Same it's a joke , just to make you guys aware i have uninstalled the app and that didn't work , I've logged out and back in and also tried on a different device with no such luck , probably too late at night for virgin media to be looking over this forum to help .
Am just trying to watch Barcelona v man utd using TV go. First time I have used this app for ages. Normally just use the sky app for rl superleague.
I subscribe to bt sport channels and watch them regularly on TV but they do not appear on my channel list on the app. Have reinstalled the app and tried a Samsung tablet and phone. Bt sports not available on either. Tells me to ring if I want to include them in my package but they are already in it.
Anyone had this issue before? Am not impressed. Just glad I don't support either team or would be more hacked off.