Menu
Reply
ialgie
  • 12
  • 0
  • 5
On our wavelength
589 Views
Message 51 of 61
Flag for a moderator

Re: Cannot watch BTSport via TVGo

It's happened again, was fine to watch one rugby match but then went off as the programme changed to the next rugby match.  Serious problems here VM, what's going on and when are you going to fix it???

0 Kudos
Reply
265feral
  • 6
  • 1
  • 3
Tuning in
589 Views
Message 52 of 61
Flag for a moderator

Re: BT Sport / A-League rights on Virgin TV Go

Same here (both via the app on my phone and via the website).  Managed to watch the Harlequins/Bristol game but the rights restriction screen has come back for the Wasps/Sharks game.

0 Kudos
Reply
ialgie
  • 12
  • 0
  • 5
On our wavelength
582 Views
Message 53 of 61
Flag for a moderator

Re: BT Sport / A-League rights on Virgin TV Go

Yep, exactly the same experience.  Not impressed.

OwenR
  • 1
  • 0
  • 2
Just joined
481 Views
Message 54 of 61
Flag for a moderator

Restriction rights

When trying to watch the rugby on BT sport I keep getting a message on my screen saying I can't watch it on my device due to restriction rights. The match before it was fine but I can watch the match that's on now. I tried ringing and after being on hold the person at the tech support team just hung up on me. Can anyone help.

ialgie
  • 12
  • 0
  • 5
On our wavelength
565 Views
Message 55 of 61
Flag for a moderator

Re: BT Sport / A-League rights on Virgin TV Go

Having looked through the channels there are 4 or 5 currently with this message suggesting an underlying issue.

 

0 Kudos
Reply
265feral
  • 6
  • 1
  • 3
Tuning in
562 Views
Message 56 of 61
Flag for a moderator

Re: BT Sport / A-League rights on Virgin TV Go

Had a quick scan across all channels and its not just BT Sport that's affected.  Drama, 4Music and TalkingPicturesTV channels are also affected.  Looks like a Virgin Media problem.

Blueinternet
  • 1
  • 0
  • 0
Joining in
543 Views
Message 57 of 61
Flag for a moderator

Re: BT Sport / A-League rights on Virgin TV Go

Same here.  Very annoying as Impacting MULTIPLE channels on Virgin TV GO.  

 

I hope this is sorted out soon.

0 Kudos
Reply
nottins
  • 1
  • 0
  • 1
Joining in
507 Views
Message 58 of 61
Flag for a moderator

Re: BT Sport / A-League rights on Virgin TV Go

I'm having the same, I've raised a call with Virgin Media, they've raised a ticket with IT and it's a 5 day response from IT, not impressed as I want to watch the match live. I've give them some feedback as there is no option when you call them or via chat to report a problem with Virgin TV Go app or watching through their website.

jonesfamily1
  • 1
  • 0
  • 2
Joining in
505 Views
Message 59 of 61
Flag for a moderator

Re: BT Sport / A-League rights on Virgin TV Go

Same here. Very annoying when we pay so much for our TV services
steveob
  • 47
  • 0
  • 1
Tuning in
485 Views
Message 60 of 61
Flag for a moderator

Re: BT Sport / A-League rights on Virgin TV Go

Sale/Wasps rugby just came back on for me! And BTSport2

0 Kudos
Reply