I've been with Virgin Media for around a month now, and all that time I've regularly watched live A-League football on BT Sport via the Virgin TV Go app.
This morning I can't do that. When I stream BT Sport 1 I get a caption on the video which says "Unfortuanately rights restrictions mean that this programme is not currently available to watch on your device". I've had this on three devices, including via the Virgin TV Go website.
Football rights don't suddenly change mid-season, or from game to game. Is this an error? (Incidentally the same message is appearing on BT Sport 3 during tennis highlights)
BT Sport channels blocked on TV Go / rights restrictions
I've tried to watch several events on several BT Sport channels today via Virgin TV Go only to find the channels blocked with a message reading "Unfortunately rights restrictions mean that this programme is not currently available to watch on your device".
Why is this suddenly happening? I wasn't able to watch Live A-League earlier, nor can I watch the Women's Champions League now. I have been watching these tournaments all season until today.
Virgin Media on Twitter told me to ask BT, which I have done.
In the meantime, 100% of what I've tried to watch today has been blocked. This really isn't good. As a new relatively new customer I'm starting to wonder if I've made a good choice leaving BT TV for Virgin Media.
That would be great, thank you. There are many other reports of this issue from various other customers on Twitter today.
I have raised it with Virgin Media on Twitter and have been told it is due to rights restrictions. But it's too sudden, intermittent and inconsistent for that to be the case. It's on some, not all, games and programmes across several different competitions and sports.
If this was a Champions League / Europa League week....!
Many thanks for the follow up - I really appreciate it. Just to be clear, it's not just BT Sport 2. It was also affecting BT Sport 1 and 3 at various times yesterday. I have a couple of screenshots of that if it helps.