BT Sport 1 doesn’t work on TV Go app either on mobile or laptop. Basic troubleshooting completed to no avail.
All other channels, including BT Sport channels work absolutely fine.
BT Sport 1 will not work when watching live. But when watching from the start it does.
I have been referred here by Twitter support. Any help?
I've just tested BT Sport 1 on my mobile using TVGO and had no problems, it worked straight away.
Is the channel actually working at present on your VM set top box? If not it may be a local issue.
Have you tried rebooting your device, or going into the device settings and clearing the TVGO storage/cache?
Hi again @ctybs
I see from your screenshot that you wanted to watch Monday Night Raw at the time. I can see the catchup icon on the screenshot
I've just tested that by clicking on Live TV > Catch Up > I selected BT Sport and was then able to choose and watch Raw. I hope it works for you .
I'm afraid I'm not sure why the actual live channel isn't working for you though.