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Adamhomer
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BT SPORT online fault

Hi there.

I cannot use my online as saying maximum devices reached, but I have 5 and all are saying that. (Not changed anything).

Held on phone for hour and ten minutes to be hung up on and tweeted, but no reply.

Want to watch football online on phone.

Please can someone assist?

Thanks.

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aderuk
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Re: BT SPORT online fault

Numerous people are having the same issue with no real solution in sight.

 

Zak_M
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Re: BT SPORT online fault

Good afternoon @Adamhomer

 

Thank you for taking the time to post. 

 

I am sorry to hear that you have had some issues with your services, are you able to confirm if this has been resolved since your post? If not we are able to look further into this for you. 

 

Kind regards,

Zak_M

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Adamhomer
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Re: BT SPORT online fault

Hi Zac.

Waited until 1Dec ticked round.

Same issues in that you add a new device and after a few minutes it defaults and asks you to add or change, even when already registered.

Seems ok on Virgin TV go (on phone device), but not when using a browser?

Thanks.

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Zak_M
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Re: BT SPORT online fault

Thank you for coming back to me, 

 

I see, that is a little strange.  Are you using the same browser every time if so could you let me know the name (chrome etc) of the browser you are using? 

 

Kind regards,

Zak_M

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