Authenticated devices

[jakeysaaaan]

I can’t watch sky sports as says I’ve too many devices. When I check my devices says I have 2/5 registered and won’t let me deregister or change devices keeps saying can’t change now. Been saying it for weeks. Can anyone help

[Ashleigh_C]

Hi there @jakeysaaaan

Thank you so much for your first post to our community forums and welcome to the team! It's great to have you here. 

I am so sorry to hear that you have faced this issue with your TV Go and watching Sky Sports! 

I'd be happy to look into clearing your devices for you so you can reregister, I'll pop you a PM now so we can arrange this and see if this allows you to register new devices. 

Please keep an eye out for the purple envelope in the top right corner of your screen alerting you to a new message. 

Thank you.