Alter registered devices for sky

[danV1]

As has been acknowledged by Virgin Media on multiple threads, the link to alter the registered devices for sky (Manage my Sky Devices) does not work.

I want to reset my sky devices list ASAP. I missed the match earlier because of this known issue that still hasn't been fixed.

[newapollo · Accepted solution]

Hi @danV1 

You should be able to manage your Sky Devices by logging into that url

http://manage-virgintvgo.virginmedia.com/skydevices 

Make sure it's http and not https.

It's best to do this on either Edge or Firefox browsers as there is often an issue if using Chrome.

Any problems either try an incognito window or clear your browsing history -

on testing earlier I had to use the incognito window to access the page.

[danV1]

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@newapollo wrote:

Hi @danV1 

You should be able to manage your Sky Devices by logging into that url

http://manage-virgintvgo.virginmedia.com/skydevices 

Make sure it's http and not https.

It's best to do this on either Edge or Firefox browsers as there is often an issue if using Chrome.

Any problems either try an incognito window or clear your browsing history -

on testing earlier I had to use the incognito window to access the page.

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Cheers - using http and incognito was the trick