virgin is showing 5 devices added and won't let remove any, sky is showing 1 device added and won't let me add another device, please can you help.
Welcome to VM Community.
Have you tried below on how you can remove/replace a registered device?
Replacing a registered device
Virgin TV Go allows you to replace your registered devices up to 3 times per month.
To replace a registered device:
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that didn't work there is no option for me to make any changes.
You are only allowed a limited number of changes each month, so you have probably hit the limit.
If you are seeing the same device multiple times this maybe due to deleting the Virgin TV Go cookies each time you close your browser.
I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media, I'm a VM customer. There are no guarantees that my advice will work. Learn more
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