Account number not recognised trying to set up virgin go

[VickyMarkall]

I’m trying to set up virgin media go & my account number is not recognised - can you explain why this would happen & how to resolve the issue

[Lee_R]

Hi VickyMarkall thanks for posting and welcome to our community.

Sorry to hear that you're currently unable to register for TV Go.  I would like to help you resolve this.  I am going to send you a private message.

Regards

Lee