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eddy84
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Access to Virgin TV Go in Guernsey (Channel Islands)

Hi

I am trying to access Virgin TV Go via a web browser on a laptop in Guernsey (Channel Islands) but am unable to due to "this programme is not available in this region" (for all channels and have tried a different browser). The odd thing is that I have accessed Virgin TV Go via a web browser from Guernsey multiple times with no issues. I do not use a Vpn.

My question is two fold:

- Is Guernsey a region in which there should be no availability restrictions on Virgin TV Go? (I have accessed it multiple times in the past from here)

- If so, what is causing Virgin TV Go to think I am in a region that is not supported on this occasion? Could it be Brexit related?

Any help would be greatly appreciated

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Steven_L
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Re: Access to Virgin TV Go in Guernsey (Channel Islands)

Sorry to hear that you're having issues with TV go in Guernsey.

 

Was this for one particular programme or did this happen on different programmes over different channels?

 

Regards

Steven_L

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eddy84
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Re: Access to Virgin TV Go in Guernsey (Channel Islands)

Hi Steven

Thanks for your reply. 

It is all channels and have tried a couple of different devices with same result. 

I'm guessing it may have something to do with the UK leaving the EU. Do you think that could be the cause? 

Thanks again

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John_GS
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Re: Access to Virgin TV Go in Guernsey (Channel Islands)

Hi there,

 

This would be the case I'm afraid.

 

My apologies for this

 

Kind regards,

John_GS
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