VM are doing updates in my neck of the woods today (Teesside) I had an email a and text message advising this would be the case.
TVGO is also affected in this area so I would suggest that the app is issue may be widespread
Virgin TvGo - Error 503 when accessing website. Please use the app if possible.. We are sorry about this, our engineers are looking at fixing this as soon as possible.
Dave
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