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Larky1207
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1 computer registered 4 times

Hi Guys, 

I have just gone to use my tv go on my windows 10 laptop, it asked my to register my device which is fine then it wouldnt let me watch my programme and kept asking me to register my device. so now i have 4 of the same computer using up space and 1 mobile (which is fine) can i get the computer removed of the account please. also how do i watch on windows 10 laptop using chrome. 

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LordExcalibur
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Re: 1 computer registered 4 times

Seems your not the only one, My pc has done the same and I cant watch anything now 🙂
Don't understand why it suddenly used all available device slots for the only PC used and my cache is exactly as it was yesterday when I used it ok.

From searching the forum , I dont hold of any hope of sorting this without spending ages on the phone.
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milbers
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Re: 1 computer registered 4 times

Try using Edge browser. Worked for me
Larky1207
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Re: 1 computer registered 4 times

Hi Milbers, 

Thanks for your suggestion as soon i get my devices reset i will try this, but at the moment it wont load on my laptop and keeps asking for it to be registered. 

does anyone know how to reset devices? 

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Corey_C
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Re: 1 computer registered 4 times

Thanks for your post and for reaching out to the Community Forums, Larky1207,

 

Apologies for the delayed response. Your permissions have now been reset.

 

Cheers,

Corey C

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