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child safe setting does not work, it cannot block the site?

I got a 13 year old girl addicted to playing rolblox. I actived the child safe and added the website rolblox.com to be blocked but it does not work. I tried to reset the hub several time but still it is not blocking the site.

Does anyone have any suggestions please.

Thanks.

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Re: child safe setting does not work, it cannot block the site?

See if this recent thread is of help Web safe issue

FYI: to confirm if Child Safe is working see if access to http://nordvpn.com is blocked.

 

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Re: child safe setting does not work, it cannot block the site?

I added the rolblox.com to the blocked list and tested on my own computer but it did not work. I tried to add several websites to test but none of them were blocked. So it is not the issue of using VPN.

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Re: child safe setting does not work, it cannot block the site?

If you are using a VPN then yes it is the issue.

What results are returned if you open a terminal / command shell and type nslookup nordvpn.com?

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Re: child safe setting does not work, it cannot block the site?


@lanthth wrote:

I added the rolblox.com to the blocked list and tested on my own computer but it did not work. I tried to add several websites to test but none of them were blocked. So it is not the issue of using VPN.


What happens if you add roblox.com instead of rolblox.com to the block list?




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Re: child safe setting does not work, it cannot block the site?

Thanks for pointing out the typos. But it is not that, it does not block anything that I added on.

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Re: child safe setting does not work, it cannot block the site?

Did you manage to do the nslookup? Consider also going to DNS Leak Test.com and running the standard test to see the result value returned for ISP.

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