From the device on which Web Safe appears not to be working:
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Hi GB88, thanks for posting and welcome to our community.
Sorry to hear that Web Safe is not working the way it should be, for you. I would like to take a closer look on your behalf. I am going to send you a private message. Please look out for purple envelope in the top right of your screen.
Hi GB88, thanks for getting back to me privately.
This is just a quick note to confirm you're satisfied with the response and efforts of the forum team? Remember, if you ever need assistance in the future, our fantastic community and forum team are always willing to lend a hand. Also, please bear in mind that our website offers lots of helpful information and also, you can manage your account from here.