Virgin Media Community

[DOUGLDN]

Hi there

I've been trying to sign up to Websafe on the site but it keeps looping back to the landing page - I need to add specific blocks and virgin have said they can turn it on or off for me as there is a bug with an unknown fix date.

Anyone got any ideas on how to escalate this - with the kids online a lot more I am wanting to block sites such as YouTube at certain times of the day.

Thanks all in advance!!

[legacy1]

Websafe is not about blocking sites such as YouTube at certain times of the day is about blocking sites.

[DOUGLDN]

I get that - at the moment I can't even get into it to see what my options are 😢

[legacy1]

setup and use another DNS
https://community.virginmedia.com/t5/Switched-On-Families/Child-Safe-will-not-turn-on/m-p/4586582#M4...