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Websafe not working

b-b-b
Joining in

Hi. Is there a problem with Websafe? When I make a change I get an error message “unable to save settings. Please try again”. I’ve tried again multiple times and nothing works. It worked fine 5 weeks ago, we went on holiday, came back having turned it off for our housesitters, and now I can't turn it back on again! I have a 14 and 12 year old with complete access to the internet!

2 REPLIES 2

John_GS
Forum Team
Forum Team

Hi @b-b-b 

Thanks for posting and welcome to the community. I hope you had a lovely holiday 🙂

I am sorry to hear of the Websafe issue and I'll be happy to send you a PM now to help further.

Best wishes.

John_GS
Forum Team


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Hi. Yes, that would be great, thanks.

Ben