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kelnowm
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Virus safe is blocking my website (endless.gg)

My website is being blocked for some reason since yesterday, I've checked some topics here and I read VirusTotal is a good starting point:

https://www.virustotal.com/gui/url/8b0abf621c31cae85d7438c91f363a56947411211262fdcfad9f0aff9089f216/...

However I don't see any alarms there. Is there any step I can take to clear that false positive?

Thanks!

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Kev_B
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Re: Virus safe is blocking my website (endless.gg)

Hi @kelnowm 

Sorry to hear your website is being blocked by Web Safe.

If you think this is an error, you can report this by logging into My Virgin Media, go to My Apps Web Safe and click the Report a website link at the bottom of the page. This will allow you to specify that the site should be allowed and the reason(s) why.

I hope that helps, but do let me know how you get on 😊

Kev

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用心棒
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Re: Virus safe is blocking my website (endless.gg)

If you are a Virgin Media customer report it here Report a website otherwise try here or emailing websafefeedback@​virginmedia.co.uk

 

As a Very Insightful Person, I'm here to share my knowledge. I don't work for Virgin Media.

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用心棒
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Re: Virus safe is blocking my website (endless.gg)

AFAICS endless.gg is no longer being blocked by Virus Safe.

larryfatcat
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Re: Virus safe is blocking my website (endless.gg)

VM are blocking our site too https://massoncaving.com/

I also get no response after a month from the websafe email

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