Virgin Media is blocking our website - https://filespin.io
09-10-202021:40 - edited 09-10-202021:42
Our website https://filespin.io and sub-domains web.filespin.io , app.filespin.io, etc and our customer CDNs ascentialcdn.filespin.io are being blocked since this afternoon when "Safe filters" are enabled within Virgin Media user account.
It seems both Virgin Media and Sky have started denying the connection to these resources.
We serve images and videos for many UK and international businesses.
-Ascential is a large UK company, with a number of brands.
-XXL , a large nordic sports retailer
-and many other businesses.
At the moment this block is impacting our customers at many levels - file uploads, web dashboard access and CDN access.
Are you able to help remove this block? Please let me know what we need to do to remove the block as this is a critical time for us and incident such as this could have a big impact on our finances.
The site runs SSL, and we don’t believe we have any restricted or malicious content on any of our customer hosted content.