on 22-11-2022 19:51
I'm having the same problem – did you manage to get it solved?
on 22-11-2022 22:50
With Web Safe off are you able to browse to a VPN site (by default these are blocked), for example https://expressvpn.com?
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on 23-11-2022 19:54
Not solved. I rang them and they turned it off but I still can't access my account or settings.
on 24-11-2022 20:04
Hi cheesemaker6, thanks for the message and sorry to hear that you are having issues with the web safe settings.
I will send you a private message so that this can be looked into further.
Kind regards, Chris.
on 01-12-2022 09:34
Unfortunately not yet