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Re: Websafe settings won't save.

scataudo
Joining in

I'm having the same problem – did you manage to get it solved?

4 REPLIES 4

用心棒
Very Insightful Person
Very Insightful Person

With Web Safe off are you able to browse to a VPN site (by default these are blocked), for example https://expressvpn.com?

  • Yes, then Web Safe is off as expected
  • No, then Web Safe is still on. Post back here to have issue flagged to the forum team

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cheesemaker6
Joining in

Not solved. I rang them and they turned it off but I still can't access my account or settings.

Hi cheesemaker6, thanks for the message and sorry to hear that you are having issues with the web safe settings. 

I will send you a private message so that this can be looked into further. 

Kind regards, Chris. 

Fauldsy22
Joining in

Unfortunately not yet