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Re: Websafe settings won't save.

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I'm having the same problem – did you manage to get it solved?


Very Insightful Person
Very Insightful Person

With Web Safe off are you able to browse to a VPN site (by default these are blocked), for example

  • Yes, then Web Safe is off as expected
  • No, then Web Safe is still on. Post back here to have issue flagged to the forum team

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more
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Not solved. I rang them and they turned it off but I still can't access my account or settings.

Hi cheesemaker6, thanks for the message and sorry to hear that you are having issues with the web safe settings. 

I will send you a private message so that this can be looked into further. 

Kind regards, Chris. 

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Unfortunately not yet