Child safe OFF but cannot access adult content. When I switch it ON I get error message

[Mazzb]

I have exactly the same issue, can you help 

[Jodi_S]

Hi Mazzb,

Thanks for posting on our community forums. We will need to get this issue raised with our IT team on your behalf, so I can do this will pop you over a private message to take some details. Please click on the envelope at the top of the page to accept the chat.

Kind regards Jodi. 

[Jodi_S]

Hi Mazzb,

Thanks for your private message, I have now raised your IT ticket for you and sent your reference to you via private message.

As advised, we generally advise 7-10 working days for this to be resolved, if you require any updates in the meantime pop back here.

Kind regards Jodi.