@Mbarryuk wrote:
I regularly provide respite foster care for a teenager and when he stays with us I always apply the child safety settings. However yesterday and today they are not working. I have tried turning them off and then turning them back on (and hitting "apply" each time) but nothing seems to work. Can anyone suggest what might be going on and what I might be able to do about it?
Hi,
have you restated the VM hub after applying the changes? These settings work via the VM DNS servers, so have you checked your devices are using the VM DNS servers? Any alternative DNS settings or a VPN will bypass the safety filters, which many teenagers know, so you may be wasting your time.
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Scott
My setup: VM TV box, M350 Fibre broadband with Hub 3 in modem mode connected to a Netgear R7000 router. Telewest/VM user since 2001.
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