Thanks. I have tried several times ove rtge past year but with no luck. I have downloaded the new virgin app that enables me to pause the Internet to individual devices which does work but you have to do manually. There's no option for scheduling a time
I've tried using both IP Filtering and MAC Filtering, and on neither option does the Super Hub 3 'remember' the times set for when the filters should be active.
I had to upgrade my Hub from a 2ac to a 3 because the 2ac was dropping connections and rebooting 2-3 times a day. The 3 is more reliable as a modem, but the firmware bugs have made it useless as a router. The DHCP Reservation interface was glacially slow, MAC filtering and IP Filtering don't work unless you want to permanently block a device. Machine display names are ignored by the App (iOS).
I'm gutted that I now need to spend money on a new router to enable some kind of schedule to when machines can connect (essential for me as part of parental controls). I spend £70+ on my Virgin Broadband service and I am loathe to spend £150-200 on a working router as well.
This problem has been raising its head regularly. I can't believe Virgin don't mention that their router is crap before you sign up. I ended up buying a Netgear Nighthawk with Disneys' Circle with parental controls which is great but that's an additional £50 per year . Best you can hope for is to negotiate a lower broadband monthly cost.