Menu
Reply
Highlighted
  • 1
  • 0
  • 0
Joining in
195 Views
Message 1 of 2
Flag for a moderator

Contract

Where can I find out when my current expires so I can negotiate a deal

0 Kudos
Reply
Highlighted
  • 3.89K
  • 625
  • 851
Community elder
170 Views
Message 2 of 2
Flag for a moderator

Re: Contract

Hi Vhslg,

Every bill contains the end date of your current contract. If you have online billing you can check on your bill by signing into My Virgin Media - you can also check your contract from there.

You can negotiate a new contract at any time, however best deals are when it's coming up for renewal.

To recontract you could try the text messaging service. Just send  a text with a description of regrade  to 07533 051809. Your message will go into a queue and a representative will respond to you as soon as possible. It may take a few days. 

You can also call  150 from your Virgin landline, or 0345 454 1111, options 1,1 and 4 (Changes to your package) but best to call at 8am to avoid call queues

Dave

The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali
0 Kudos
Reply