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mahfuzahmed26
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Childsafe not working with ethernet cable

Hi, I've discovered that the Childsafe feature does not work when my PC is connected to the internet via an ethernet cable. It works only when devices are connected via Wifi.

I had this problem with my old ISP, Sky and did not know that the actual problem was the ethernet connection until recently.

I've tried phoning customer support for this but they've proven useless. Can anyone advise me one here? 

Many thanks.

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用心棒
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Re: Childsafe not working with ethernet cable

It is likely the DNS has been manually set for the Ethernet connection. Either:

  • use your favoured search engine to locate instruction for resetting DNS for your operating system 

    or:

  • post detail of your operating system here for further help

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mahfuzahmed26
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Re: Childsafe not working with ethernet cable

Hey, thanks for the response.

So I used the 'cmd', set it to run as admin and then entered the commamd 'ipconfig /flushdns'. But this still has not done the trick sadly.

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Re: Childsafe not working with ethernet cable

Flush the device DNS cache is not what was suggested. Follow the instruction shown here up to step 2 and then make sure Obtain DNS server address automatically is selected and select OK to save the changes.

 

mahfuzahmed26
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Re: Childsafe not working with ethernet cable

Thanks, childsafe is up and running now 🙂 

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