I was sent a new hub as the old one was faulty but since we started using the new one the child safe isn’t working. I’ve checked on my profile and child safe is turned on but it’s still allowing websites that it shouldn’t and they were previously blocked. Please help.
The child safe randomly came back on 2 days after my post. Well on all devices except one of the mobile phones in the house. We checked that it wasn’t just using mobile data to access the sites, we turned the mobile data off and it still allowed it. But virgin is one disappointment after another lately so it will have to do I suppose.