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rjwb
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Child safe not showing categories

When I turn on Child Safe I can't see the list of categories. I can only turn it on or off. Is this a known problem and can it be fixed please?Screenshot 2021-10-30 150510.png

用心棒
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Re: Child safe not showing categories

Issue has already been raised here Childsafe categories not available and your report has also been flagged to forum team; be aware it can take then a few hours / day to respond

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John_GS
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Re: Child safe not showing categories

Hi rjwb

 

Thanks for posting. Sorry to hear of the issue with Child Safe.

 

I've checked here and it's been reported to the relevant team. They'll have this fixed for you asap.

 

Best,

John_GS
Forum Team


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ishouldbetired
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Re: Child safe not showing categories

Thanks for that - it was working last night (GMT) but this morning the options have disappeared again. Please can you flag again. Thanks, Mark

 

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tgbirch
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Re: Child safe not showing categories

Not working for me either - since last week

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用心棒
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Re: Child safe not showing categories

Can you try again as it seems to working now.
2021-11-02.jpeg

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Lee_R
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Re: Child safe not showing categories

Hi @ishouldbetired thanks for posting and welcome to our community.

This should be resolved now.  Can you verify that this is now working for you?

Regards


Lee_R

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ishouldbetired
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Re: Child safe not showing categories

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Lee_R
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Re: Child safe not showing categories

Sorry, @rjwbrjwb and @tgbirch would you also be able to confirm it's now working for you?

Regards

 

Lee_R

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tgbirch
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Message 10 of 10
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Re: Child safe not showing categories

All working now, Thanks

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