on 30-10-2021 15:06
When I turn on Child Safe I can't see the list of categories. I can only turn it on or off. Is this a known problem and can it be fixed please?
31-10-2021 01:16 - edited 31-10-2021 01:18
Issue has already been raised here Childsafe categories not available and your report has also been flagged to forum team; be aware it can take then a few hours / day to respond
on 31-10-2021 13:13
Hi rjwb
Thanks for posting. Sorry to hear of the issue with Child Safe.
I've checked here and it's been reported to the relevant team. They'll have this fixed for you asap.
Best,
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on 02-11-2021 06:53
Thanks for that - it was working last night (GMT) but this morning the options have disappeared again. Please can you flag again. Thanks, Mark
on 02-11-2021 08:59
Not working for me either - since last week
on 02-11-2021 13:32
Can you try again as it seems to working now.
on 03-11-2021 13:44
Hi @ishouldbetired thanks for posting and welcome to our community.
This should be resolved now. Can you verify that this is now working for you?
Regards
Lee_R
on 03-11-2021 13:46
Thank you https://community.virginmedia.com/t5/user/viewprofilepage/user-id/707972 and yes it is working again for me
on 03-11-2021 13:48
Sorry, @rjwbrjwb and @tgbirch would you also be able to confirm it's now working for you?
Regards
Lee_R
on 04-11-2021 11:12
All working now, Thanks