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Child safe not activating

kaylouise
Joining in

My mother in law has just upgraded her broadband package and now she can not seem to activate child safe, I have also logged into my account and I can not seem to make any changes to my Web safe either.

Could I please get some assistance with this issue.

1 REPLY 1

Travis_M
Forum Team (Retired)
Forum Team (Retired)

Hi @kaylouise 

 

Thanks for posting on our community forum and sorry to hear about the mishap with child safe

 

I'll drop you a private message now to collect some more information and investigate further, keep an eye on your inbox for a message from myself.

 

Regards

Travis_M
Forum Team

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