on 04-09-2022 18:18
Answered! Go to Answer
on 07-09-2022 08:19
Hi @SylvieC
Thanks for your reply and good morning 🙂
Has the reboot worked for you? Please do provide us with an update so we can investigate further if needs be.
Regards
on 04-09-2022 20:26
What happens when you browse to https://protonvpn.com; by default Web Safe blocks access to VPN services?
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on 05-09-2022 20:33
Hey @SylvieC,
Welcome to the community and thanks for taking the time to post your issue on the forums.
I’m sorry to hear of the issues that you’re having with your child safe setting not being fully removed. Have you been able to resolve this since you last posted?
Please can you try to reboot your hub, this may force the hub into updating correctly.
Thanks
Steven_L
on 05-09-2022 22:42
Thanks for your reply. It's still the same so will try a reboot!
on 07-09-2022 08:19
Hi @SylvieC
Thanks for your reply and good morning 🙂
Has the reboot worked for you? Please do provide us with an update so we can investigate further if needs be.
Regards
on 07-09-2022 14:28
Yes thank you. All up and running now👍
on 16-09-2022 17:59
I’m having the same problem. A reboot didn’t help.
on 17-09-2022 17:12
on 18-09-2022 17:24
Hi Lanardo13, welcome back to the community! Thank you for posting to both let us know of your issue and also that it is now resolved.
Please let us know if there is anything further you need our support with!
All the best.