NB: There are other similar services available from other providers. Do read their terms of service and privacy statements. Virgin Media Hub cannot be configured to use specific DNS so each device would have to configured to use the DNS
when you say the issue has been flagged can you explain what this means exactly? I've been trying to reach Virgin Media all week on their main contact number and waiting times over an hour so I haven't made contact yet. Is there a route to escalate through this forum ? Thankyou
Thanks for using the forums to get this issue with your child safe services looked into, I am sorry if this has been causing some frustration ad concern. I would be more than happy to look into this for you, from looking at your services I can see some features for this are set to off.
But don't worry, I can take you into a PM now in order to switch them on 🙂