Virgin Media Community

[tonytone]

Hi 

I am getting the following error when trying to enable Child Safe:

'Sorry the changes you made were not saved, please try again'

Please can this be enabled?

Thanks

[Serena_C]

Hi @tonytone

Welcome to our Community Help Forum 🙂

Thank you for making your first post regarding the issues you are experiencing with Child Safe. I have located your account and have now enabled Child Safe for you.

Kind regards,

Serena

[locol]

Sorry the changes you made were not saved, please try again.  Thats all i'm getting with my account. can you fix mine or do i have to jump through hoops just to update details on my own account

[Tom_W1]

Hi @locol thanks for your post although I'm sorry to hear of your concerns raised.

Please allow me to send you a PM so I can look into this further for you.

Kindly expect this message to arrive shortly and respond directly when you can!

Many thanks