Cannot block a website under Web Safe

[greasylover]

I removed a few previously blocked websites, so that I could watch some YouTube videos.  However, I cannot now add these back in to the Blocked sites list (exactly as they were entered before). Instead, I get the following message when I try to this, after clicking apply.  I have been trying this for a couple of weeks now & even via the mobile app/browser but experience the same issue.

I cannot even add any one of the previously blocked sites back in to Web Safe:

Sorry

We can't update your Web Safe settings at the moment. Please try again later. Your previous Web Safe settings will remain active.

[Anonymous]

I think there have been some issues with Websafe recently. The VM forum team will be able to update you. 

I use OpenDNS for the same purposes via my own router with the hub in modem mode. 

[Hayley_S]

Hello @greasylover,

Welcome, thanks for posting.

I am sorry for the issue with your Web Safe.

I can help with your Web Safe settings, I will send you a private message now, so I can help you further.

Please look our for a purple envelope.

Many thanks,

[Hayley_S]

Hello @greasylover,

Thanks for confirming your details in our private chat.

I am glad I managed to get this resolved for you.

If you ever need our help again, please do make a new post, then we will be along to help you asap.

Take care for now.

Many thanks,