on 15-12-2022 10:37
Hi, I have recently got virgin media broadband. I have turned off my parental control settings and obtained confirmation that I have changed my settings, but adult content sites are still being blocked. From what I can tell, this is quite a common issue from reading up on the forum.
I have checked all my other settings and know that it's the parental controls blocking it even though it is supposed to be turned off.
Can anyone help?
on 16-12-2022 10:45
Hi @jp_pne96
Thank you for your post and welcome to our community.
I am sorry to hear that.
I would be happy to check the settings on our side for you.
I will send you a private message now. Please look out for the purple envelope in the top right of the page and pop me a reply when you can.
Vikki - Forum Team
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