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Can't turn on web safe

Joining in

When I try to turn on child safe or virus safe in my online settings I get the message "Sorry the changes you made were not saved, please try again". I have tried using different browsers and different devices (desktop, laptop and mobile).


Forum Team
Forum Team

Hi there @ATC776


Thank you so much for your post and welcome to the community forums, it's great to have you back. 


I'm so sorry to hear that you are facing this issue regarding your settings, I'd be happy to pop you a PM so we can reset this for you. 


I will pop you a PM across now, please keep an eye out for the purple envelope in the top right corner of your screen alerting you to a new message.