Can’t turn off child safe

[Oden_97]

Can’t turn off child safe, keeps coming up with “changes aren’t being saved”

[Tom_W1]

Hi @Oden_97 thanks for your post here in the Community although we're sorry to hear of the concerns you've raised here.

Please expect a PM from me to arrive shortly so I can look into this for you, kindly expect the PM to arrive shortly and respond directly when you can!
Many thanks

[Aviator49]

Hi Tom, can you send me a PM too please? To discuss this topic further.

[Tom_W1]

Hi @Aviator49 thanks for your post here in the Community - welcome!
I can see you've posted in another thread on this matter, so apologies you haven't received a response on that one just yet.

Kindly expect a PM from me to arrive shortly and respond directly when you can!
Please note, you won't get a further PM reply from me tonight as we're concentrating on new/incoming posts with no reply for tonight, but I'll respond privately to your message from 1pm tomorrow.

Many thanks

[Client62]

Bypass Child Safe & Virus Safe

This is a workaround for when Child Safe & Virus does not or cannot be turned off

Changing the computer's network settings to use any Public DNS should re-gain full access.

Try with Cisco’s OpenDNS using 208.67.222.222 and 208.67.220.220

OpenDNS provide instructions here : https://use.opendns.com/

For Google Public DNS it would be the same method using  8.8.8.8 and 8.8.4.4

For an XBOX or Sony Playstation modify the network settings and specify the DNS manually as the OpenDNS or Google DNS numbers from above.