Showing results for 
Search instead for 
Did you mean: 

Can't enable child safe mode

Just joined

I am the only account holder and am logged in but get the following error when I try to enable the account child safe mode.

"Sorry the changes you made were not saved, please try again"

Can anyone help?


Very Insightful Person
Very Insightful Person

Does the issue persist when using your browser Incognito / Private window?

To check that Child Safe status is correctly being report try browsing to; by default Child Safe block access to VPN site.

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more
Have I helped? Click helpful.jpeg Mark as Helpful Answer and solved, or use thanks.jpeg Kudos to say thanks