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Stream sign-up but offer missing?

JM101
Tuning in

Hi, I have just received my Stream box which I only took as the lady on the phone said I can have BT SPORT for £10 per month. I cannot seem to find this anywhere in the app just a standard £18 per month. 
Am I not doing something correctly?

  • any help appreciated 😁
1 REPLY 1

Travis_M
Forum Team
Forum Team

Hi @JM101

 

Thanks for posting on our community forum and sorry to hear about the issue with your offer.

 

Was BT Sports included on your contract you received when taking out the deal? What happens when you try and access BT Sports?

 

Regards

Travis_M
Forum Team

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