Virgin Media Community

[LJ1982]

Is anyone else having issues with the input selection on the Stream remote? It seems really temperamental - quite often it will bring up the list of devices but won't move to select one. I then have to switch the tv off & on to get it to work so I can select the device that I want.

[newapollo · Accepted solution]

Hi @LJ1982 

It seems odd that only the TV input (source button) isn't working correctly.

When you set up the remote did you type in the device model number or just use the key testing method? If it was the key testing method then try it again, but don't just accept the first one that appears to work. Often two or three will owrk, but some more fully than others.

I do have problems sometimes with my stb remote freezing, but this is solved by giving it a gentle shake.

[BlueLou]

Device pairing on Stream, like 360, should be automatic
I've not known it not to work before