Virgin Media Community

[Nick55]

Has anyone else - obviously, someone who has tried - been unable to watch episode 7 of series 2 of The Flight Attendant? I get background music etc but no character dialogue!!

[ShandyMack12]

Hi Nick - me! Searched everywhere for a version not on SkyMax. No joy. Cant even get any subtitles up. Spoilt it big time  haven't they. Have you jad any luck? If so let me know please. 

[NataliaK1]

Same issue here. Very annoying! 

[Ryan_N]

Hi Nick55, 

Thank you for your post. 

Sorry to hear about the issues you've had here when trying to watch the episode. Can I confirm if this did resolve itself, or did this stay the same? Apologies again. 

Cheers, 

Ryan. 

[Nick55]

Hello Ryan,

I've just checked, and the problem remains the same.

[CEB55]

Yes I got the same issue today Tuesday 31st.  I restarted my box a few times but still happening. I reported it to customer services but not sure if they took me seriously. 

[Slade2417]

Hi, I have also had the same problem (1st June) Very annoying!!!! 

Would be great if this could get solved! 

[jpoy]

Hi there. It's the 2nd June now. And I'm having the same issue. I thought it was part of the program at first because when she goes to the room with all versions of herself one of them has headphones on. Then I fast forwarded and it was the same issue all the way through 

[Lisa_CC]

Hi,

We're unable to replicate this audio issue on our side. May I ask whether the dialogue issue starts at a certain time stamp e.g. 16mins min? Please provide more details so we can investigate further.

Thanks,

Lisa

[jpoy]

hi, it's from the very start. The adverts are normal. But as soon as the program starts there's now dialogue. There is background music. When you press the info button and go down to the sounds available it says English - aac (or acc, can't remember). But says there's no other sound available. Not sure if that means anything.