Your stream box needs more power

[vijaybasappa]

I have been using the stream box for 8 months. Suddenly this evening I am getting’Your Stream box needs more power to start up. Please plug it into an electrical outlet.’ when I switched on the stream box.

1.  changed the cable both hdmi and usb cables.

2. Connected to electrical outlet output: 5V 1.55A

3 tried on other TVs also. 
 
getting the same message. Anyone had the same issue before?

[John_GS]

Hi @vijaybasappa 

Thanks for posting and welcome to the community.

Is your Stream box plugged into the wall socket direct or via an extension lead?

Best wishes.

[vijaybasappa]

It is connected via extension lead. Now it is working fine. I don’t know what was the issue. 

[Martin_N]

We're glad to hear this is working fine for you now.

^Martin