Community FAQ
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Stream box

PatBC
Joining in

on ‎13-11-2023 09:25

I am a long standing customer and have today asked for a stream box. I was told they were out of stock for about the next 2 months. I suspect that had I been a new customer one would have magically appeared. If anyone gets one please let me know so that I can escalate a complaint.  Does loyalty  pay??

0 Kudos
1 REPLY 1

Paul_DN
Forum Team
Forum Team

on ‎15-11-2023 09:36

Hi PatBC,

Thank you for reaching out to us in our community and welcome, sorry to hear you feel you are not being treated like a loyal customer due to being advised there are no stream boxes available.

I will be more than happy to take a closure look for you, if available there may  be a charge for activation and a change in your monthly cost, so I can help I will send you an invite into a private chat, look out for the white envelope to accept.

Regards

Paul.

 

0 Kudos
Top