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Stream box no live to

ChrisNizza
Joining in

Hi, I recently moved to Virgin media 1gig internet. This came with a stream box, all was working fine until I subscribed to Sky Sports and Sky Cinema and now I have no live to at all? Not even the subscribed channels won’t work. I’ve contacted Virgin via WhatsApp who have been useless and have no idea? Any help?

1 ACCEPTED SOLUTION

Accepted Solutions

All has been resolved now, thanks

I believe it was an "outage"?

See where this Helpful Answer was posted

4 REPLIES 4

Kianamullan20
Joining in

I’m facing the same issue here I subscribed to the sky entertainment package and since then I have had acces to 0 live channels or channels I’ve subscribed to it’s been like this since about 3pm today

I am in the same boat,all my live channels are not accessible including the free view channels and my subscribed channels I got Virgin on WhatsApp and was assured the issue would resolve itself in 2-3 hours however this was 6 hours ago and still no luck

Sabrina_B
Forum Team
Forum Team

Hi @ChrisNizza & @Kianamullan20 

Thanks for reaching out and welcome to the Community Forums. Apologies in the delay in responding, are you both still having issues with your Stream boxes, please let me know so we can assist you further.

Sabrina

All has been resolved now, thanks

I believe it was an "outage"?