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Stream Addon Pending

Morphious01
Joining in

Yesterday I added the Sky Sports and Entertainment addons from the stream upgrade app on the stream box. 

Whilst I have recieved the email saying they have been added, both the stream box and the online page both state addon pending and are not viewable.

3 REPLIES 3

Paul_DN
Forum Team
Forum Team

HI Morphious01,

Thank you for reaching out, sorry to see your subscriptions on our Stream haven't yet been added and that they are still showing as pending, as your last post was on Sunday have you now got SkY sports and ther entertainment add on?

Regards

Paul.

Godders23
Joining in

Hi There,

 

I am also having this issue. Please can someone help?

 

Mark

Reece_MH
Forum Team (Retired)
Forum Team (Retired)

Hi Mark 👋

Thanks for posting, and welcome to our Community Forums.

I'm sorry to hear you're having issues with your Stream Add-ons. To clarify, how did you add this to your account? Did you do it through the Upgrade app? When processing the change, did you wait until you had confirmation that the addon had been applied?

Have you received any email confirmations of the changes?

Thanks,

Reece - Forum Team


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