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Re: Essential Package

Joining in

Hi there, I am in exactly the same situation as the OP. I would like to know if the new streaming TV will be able to record programmes for one and many other questions. I am non techie and 72 years old and am just overwhelmed with all the changes VM are making. I have been with Virgin since they began but I am seriously thinking of leaving. 


Forum Team
Forum Team

Hi @Anna16 

Welcome to the community forums 

Really sorry to hear you feel this way and that of the concerns recent changes to our services are causing you. 

We can help support you over the community forums whenever you need, so please do not hesitate to contact us with any questions or concerns. 

Unfortunately there is no recording on the Stream box. Due to the streaming subscription nature of the device, a recording function is not available on Stream.


You can find more information and a FAQ on Stream on the community here


Please let us know if you are having any further issues or have any questions at all. We'll be here to help on the community forums if needed :). 

Here to help 🙂
Virgin Media Forums Agent