After approximately 15 hours on WhatsApp chat, one disconnected call after 30 minutes, and a successful 1 hour call, I finally have an email saying it will arrive tonight.
Only a week late, fingers crossed it works or back to the oven 😂
Thanks for your post.
Sorry to hear you are having an issue receiving your Stream box.
I can look into this for you.
If you don't mind, I will need to send you a private message to pass security.
If you can check the purple envelope top right of your screen that would be great.