cancel
Showing results for 
Search instead for 
Did you mean: 

Blurry channels

Jamiefenlon
Joining in

My channels seem really pixelated and blurry, it’s really annoying as I’ve just bought a new tv and can’t see the football clearly, when I’m on the tv guide home section on the virgin box and the channel you are on is small in the bottom right the picture is completely clear and the minute I make it large, it’s extremely blurry which is unacceptable considering the amount I pay for my virgin

1 REPLY 1

Steven_L
Forum Team
Forum Team

Hey Jamiefenlon,

Welcome to the community and thanks for taking the time to post here on the forums.
I’m sorry to hear of the issues that you’re having with your TV service at the moment, is this happening on any specific channels or all channels, does it happen at any certain times of day?

Are you able to share a picture of the issues? This may help us determine if its an issue with our equipment or the settings on your new TV.

Kind Regards,

Steven_L