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Black sreen when turning on stream.

Bex76
Joining in

Had stream box 3 days. Every time I turn it on I just get black screen. Have to do a soft reset to wake it up. Wonder if it's been installed correctly? I did have a power cut just after installation.  Any advice it's driving me mad. Thanks

 

1 REPLY 1

Gareth_L
Forum Team
Forum Team

Hello Bex76.

Thanks for your post. 
Sorry to hear about the issue with your stream box showing a black screen.
I can look into this for you. 
If you don't mind, I will need to send you a private message to pass security. 
If you can check the Logo top right of your screen that would be great. 
Regards     
Gareth_L