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BT Sports pack on Stream TV problems

Tuning in

Hi. I hope someone can help. 2 days ago I added BT Sports pack to my Stream box. Despite getting an email which states it would be available immediately it is still pending/adding. I have rebooted the Stream box but still no BT Sport.

Please has anyone got an easy fix for this?

Thank you in advance


Forum Team
Forum Team

Hi CarolBow,

Thank you for your post and welcome to the community. 

I'm very sorry to hear about the BT Sport not working yet. 

We can certainly take a look into this for you to see why it isn't showing yet. 

I will private message you now to confirm details. 


I have the same issue. Anyone found the solution?

Hi. I contacted the help desk via chat and apparently mine should be fixed by the 17th although I am not holding my breath on that.

I suggest you try the same

Good luck

I take that back. Mine has now been fixed. Thank you Virgin Media.