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why am i paying £50

£50 a month i`m on 350mbps and only get 208mbps , expec virgin to refund for the poor service

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Re: why am i paying £50

have you even report the fault and had them fix it. you won't just get a refund if you haven't given them a chance to fix the fault.

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Re: why am i paying £50

ready when they are , hell of a lot to pay and such a bad return

 

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Re: why am i paying £50

23 ping Download Mbps 34.85 Upload Mbps 35.32
 
19 ping Download Mbps 69.39 Upload Mbps 32.61
 
22 ping Download Mbps 81.46 Upload Mbps 33.84
 
NOT TOO BAD FOR 350MB ?
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Re: why am i paying £50

Why don't you follow the advice in your other thread?

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Re: why am i paying £50

so Answer the following questions.

1) Have you reported the fault to VM?
2) If yes; what did they say/do?
3) Are you testing the speeds wired or wireless?
4) What devices are you testing the speeds on?

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