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volt broadband speed boost

phammond2
On our wavelength

I joined o2 on 1st July and received volt double data on 13th july. How do I claim Virgin broadband speed boost.

All the Help pages take me back to o2 but Virgin is the problem?

2 REPLIES 2

Chris_W1
Forum Team
Forum Team

Hi phammond2, thanks for the message. 

The Speed boost us usually done within 14 days, can you let us know if it is now showing by Monday. 

Chris_W1
Forum Team
Forum Team

Hi phammond2, thanks for the message and PM. 

I am glad to see that this is on the way to becoming resolved. Please let us know if you need anything further. 

Have a good day. 

Chris.