Hi Cliff,
Thanks for reaching out to us in our community and welcome back, I am sorry to hear your internet speed both wired and WIFI aren't what you expect.
I have had a look your end and can see you do seem to be having more WIFI issues as all your devices are showing a low connection this will effect the speeds you get while doing the speed test.
I can see you have spoken to us and as Jpeg1 rightly advised we have arranged for our WIFI pod to be sent which not only will give you a better signal all around the property but will also increase the speeds you are getting, this is part of our Intelligent WIFI.
You may also wish to have a look at our WIFI tips.
There is also our Connect App with this you can diagnose and fix most WIFI issues and also if needed pause unused devices freeing up Bandwidth for the devices you are using, this app with work in conjunction with the Pods and enable you to get the best from your connection.
Regards
Paul.